Metadata-Version: 2.1
Name: odoo-addon-mgmtsystem_claim
Version: 18.0.1.0.0.7
Requires-Python: >=3.10
Requires-Dist: odoo-addon-crm_claim==18.0.*
Requires-Dist: odoo-addon-mgmtsystem==18.0.*
Requires-Dist: odoo==18.0.*
Summary: Management System - Claim
Home-page: https://github.com/OCA/management-system
License: AGPL-3
Author: Savoir-faire Linux,Odoo Community Association (OCA)
Author-email: support@odoo-community.org
Classifier: Programming Language :: Python
Classifier: Framework :: Odoo
Classifier: Framework :: Odoo :: 18.0
Classifier: License :: OSI Approved :: GNU Affero General Public License v3
Description-Content-Type: text/x-rst

.. image:: https://odoo-community.org/readme-banner-image
   :target: https://odoo-community.org/get-involved?utm_source=readme
   :alt: Odoo Community Association

=========================
Management System - Claim
=========================

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.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
    :target: https://odoo-community.org/page/development-status
    :alt: Beta
.. |badge2| image:: https://img.shields.io/badge/license-AGPL--3-blue.png
    :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
    :alt: License: AGPL-3
.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fmanagement--system-lightgray.png?logo=github
    :target: https://github.com/OCA/management-system/tree/18.0/mgmtsystem_claim
    :alt: OCA/management-system
.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
    :target: https://translation.odoo-community.org/projects/management-system-18-0/management-system-18-0-mgmtsystem_claim
    :alt: Translate me on Weblate
.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
    :target: https://runboat.odoo-community.org/builds?repo=OCA/management-system&target_branch=18.0
    :alt: Try me on Runboat

|badge1| |badge2| |badge3| |badge4| |badge5|

This application allows you to track your customers/vendors claims and
grievances.

It is fully integrated with the email gateway so that you can create
automatically new claims based on incoming emails.

**Table of contents**

.. contents::
   :local:

Configuration
=============

To configure this module, you need to:

- Go to new menú **"Management System -> Configuration -> Claim ->
  Stages** and create stages for claims.
- Go to new menu **CRM > Configuration > Claim > Categories** and create
  as many categories as you need.

Usage
=====

- Go to new menu **Management System -> Claims** and create a new claim.

Bug Tracker
===========

Bugs are tracked on `GitHub Issues <https://github.com/OCA/management-system/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomed
`feedback <https://github.com/OCA/management-system/issues/new?body=module:%20mgmtsystem_claim%0Aversion:%2018.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.

Do not contact contributors directly about support or help with technical issues.

Credits
=======

Authors
-------

* Savoir-faire Linux

Contributors
------------

- Savoir-faire Linux
- `Guadaltech <https://www.guadaltech.es>`__:

  - Fernando La Chica <fernando.lachica@guadaltech.es>

- Yvan Dotet <yvan.dotet@logicasoft.eu>

Maintainers
-----------

This module is maintained by the OCA.

.. image:: https://odoo-community.org/logo.png
   :alt: Odoo Community Association
   :target: https://odoo-community.org

OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.

This module is part of the `OCA/management-system <https://github.com/OCA/management-system/tree/18.0/mgmtsystem_claim>`_ project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
