Subscription OCA Rating

Bridge module between subscription_oca and rating so subscriptions expose the standard rating fields and stat button, and can email customers a rating request via a configurable mail template.

Table of contents

Usage
Bug Tracker
Credits

Usage

To collect ratings on subscriptions:

Open a subscription. Use the Send rating request button in the header to email the customer a rating request. The email contains smiley links (satisfied / okay / dissatisfied) that let the customer rate the subscription.
A rating request is also sent automatically when the subscription is closed (both from the close wizard and from the cron), provided the customer has an email address.
Once the customer rates, the Ratings smart button shows the number of ratings for that subscription, and the With ratings filter lets you find rated subscriptions.

Notes:

The rating link (/rate/<token>) is served by the Portal Ratings (portal_rating) module. Install it if you want the full web rating page; the rating request and token are created regardless.
The person being rated (operator) is the subscription’s commercial agent.

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.

Do not contact contributors directly about support or help with technical issues.

Credits

Authors

Domatix

Contributors

Domatix:
- Álvaro López <alvaro@domatix.com>

Maintainers

This module is maintained by the OCA.

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

This module is part of the OCA/contract project on GitHub.